Time of delivery
Didamoda will cover the cost of standard international shipping and offer free shipping worldwide. The estimated delivery time for free shipping is 7-15 business days (depending on your country). Because customs procedures & protocols vary by country, our estimated shipping times do not include the time of customs clearance.
We ship internationally every working day. All orders are processed and shipped out by 5 pm (HKT) Monday through Friday on regular business days. Orders placed/received after 12 pm (HKT) will be processed the next business day.
Once items are shipped, liability is covered by the terms of the carrier. We will ship to the address specified by the customer. If you did not provide us with an accurate address, neither Didamoda nor the shipping carrier could be held responsible for the loss of an item. Please double-check your shipping address. Any shipping damage must be reported to Didamoda or firstname.lastname@example.org within 48 hours of delivery, otherwise, it is ineligible for any insurance or refund claims.
Our selling price does not include importing fees, duties or VAT(Valued Additional Tax).
This part will be borne by the customer according to the tax situation of each country.
We apologize for any inconvenience caused by these delays and thank you for your patience. if you have any further questions, please get in touch with our customer services at email@example.com.